Privacy Policy.

1. Introduction and scope

This policy applies to website visitors, prospective clients, job applicants and individuals whose data we process while providing services to client organisations. Our handling of digital personal data is designed to align with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and rules brought into force under it.

2. Information we collect

Website and application forms

We may collect your name, email address, phone number, company, designation, CV, professional experience and any message you submit.

Payroll and employee data

When delivering services, we may process employee identity, contact, attendance, compensation, bank, tax, statutory contribution and employment records supplied by client organisations.

Technical and usage data

We may collect limited browser, device, IP address, page interaction and cookie data needed to operate, secure and improve the website.

3. How we use information

We use personal data to respond to enquiries, assess job applications, provide payroll and compliance services, communicate about our work, satisfy contractual and statutory obligations, prevent misuse and improve service quality.

4. Processing on behalf of clients

For employee data provided by a client organisation, RSG generally acts as a data processor. We process that information under the client’s documented instructions, service agreement and confidentiality requirements. The client remains responsible for establishing the lawful purpose for collection and providing required notices to its employees.

5. Data sharing and disclosure

We may share information with carefully selected technology or professional service providers where necessary to deliver our services, subject to confidentiality and security commitments. We may disclose information to statutory, regulatory, judicial or government bodies where legally required. RSG does not sell personal data.

6. Data security

We apply safeguards appropriate to sensitive payroll and financial data, including role-based access, least-privilege practices, encryption in transit, access logging, secure transfer methods, confidentiality obligations and operational review procedures. No method of storage or transmission is completely risk-free.

7. Data retention

We retain information only for as long as reasonably necessary for the stated purpose, our contractual commitments, dispute resolution, security needs or applicable legal and statutory retention requirements. Information is then securely deleted or anonymised where practicable.

8. Your rights

Subject to applicable law, you may request access to a summary of your personal data, correction of inaccurate or incomplete data, erasure where retention is no longer necessary, and grievance redressal. Where we process employee data for a client, requests may need to be directed to that employer as the relevant data fiduciary.

9. Cookies

Our website may use essential cookies required for security and basic operation, and limited analytics technologies to understand aggregate usage. You can restrict cookies through your browser settings, although some functions may be affected.

10. Changes to this policy

We may update this policy to reflect changes in our services, practices or legal obligations. The revised date at the top indicates when the current version took effect.

11. Contact and grievance redressal

For privacy requests or grievances, contact our Grievance Officer: